Privacy Policy

Personal Information

When you register for GES Rewards, we may collect:

• Name, email address, and phone number
• Date of birth and demographic information
• Profile photo and preferences
• Payment and billing information
• Social media account information (if you choose to link them)

Transaction and Rewards Data

• Purchase history and transaction details
• Points earned, redeemed, and balance information
• Reward redemption history
• Partner merchant interactions
• Promotional code usage

Technical Information

• Device information (device type, operating system, unique identifiers)
• App usage data and analytics
• Location data (with your permission)
• Log files and crash reports
• Cookies and similar technologies

We use your personal information to:

• Operate the GES Rewards Program: Track points, process redemptions, and manage your account
• Personalize Your Experience: Provide customized offers, recommendations, and content
• Communication: Send you important updates, promotional offers, and program notifications
• Security and Fraud Prevention: Protect your account and detect suspicious activities
• Analytics and Improvements: Analyze usage patterns to enhance our services
• Legal Compliance: Meet regulatory requirements and resolve disputes
• Marketing: Send you relevant offers from our partners (with your consent)

We may share your information with:

Partner Merchants

We share necessary transaction information with our reward partners to process points and validate purchases. This includes purchase details, member identification, and redemption data.

Service Providers

Third-party companies that help us operate our services, including:

• Payment processors and financial institutions
• Data analytics and marketing services
• Cloud hosting and data storage providers
• Customer support platforms
• Security and fraud prevention services

Legal Requirements

We may disclose your information when required by law, regulation, or legal process, or to protect our rights, property, or safety, or that of our users or the public.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of sensitive data in transit and at rest
• Secure authentication and access controls
• Regular security assessments and monitoring
• Employee training on data protection
• Compliance with industry security standards

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your data in a structured format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request limitation of processing in certain circumstances

To exercise these rights, please contact us using the information provided below.

We retain your personal information for as long as necessary to:

• Provide you with our services and maintain your rewards account
• Comply with legal obligations and regulatory requirements
• Resolve disputes and enforce our agreements
• Prevent fraud and maintain security

When information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during international transfers, including:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Binding corporate rules
• Your explicit consent where required

GES Rewards is intended for users aged 13 and above. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete it promptly.

Our app may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to these external sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

With your consent, we may send you promotional emails, push notifications, and SMS messages about:

• New rewards and offers
• Point balance updates
• Partner merchant promotions
• App updates and new features

You can opt out of marketing communications at any time by:

• Clicking the unsubscribe link in emails
• Adjusting notification settings in the app
• Contacting our customer support team

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze app usage and performance
• Provide personalized content and recommendations
• Measure the effectiveness of our marketing campaigns

You can control cookie settings through your browser or device settings, though this may affect some app functionality.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make significant changes, we will:

• Post the updated policy on our website and in the app
• Notify you via email or app notification
• Request your consent where required by law

The updated policy will become effective on the date specified in the revision.